We value your instructions and would not wish to think you have any reason to be unhappy with the service we have provided. In the first instance please raise a complaint in writing to us. If you are still not satisfied with the way we have considered your complaint then you may be entitled to ask the Legal Ombudsman to consider your complaint. The Legal Ombudsman’s address is PO Box 6806, Wolverhampton WV1 9WS, and telephone number 0300 5550333 and email: firstname.lastname@example.org. Lowe’s Solicitors is regulated by the Solicitors Regulation Authority The Cube, 199 Wharfside Street, Birmingham, B1 1RN under registration number 567151.